Cancellation and Refund Policy

We at Airwayy.com prioritize transparency and strive to maintain updated policies that are customer-friendly. However, please note that our cancellation policy is also influenced by third-party service providers. It is imperative that you carefully read and understand our policies regarding cancellation and refunds before using our services. If you do not agree with these terms, we recommend refraining from accessing our website. We advise reviewing our cancellation and refund policies thoroughly.

Non-Refundable Tickets: For non-refundable tickets, refunds cannot be issued. We strongly advise checking the airline's cancellation policy before making reservations.
Refundable Tickets: Some airlines may issue airline credit points instead of cash refunds for refundable tickets, which can be used for future travel with the same airline.
Restrictions: Certain restrictions may apply according to the airline's policies, which you may need to adhere to.
24-Hour Cancellation: Cancellations made within 24 hours of booking may be eligible for a refund, subject to the airline's policies.
No Guarantee of Refund: However, cancellation within 24 hours does not guarantee a refund; eligibility is subject to the airline's specific policies.
Non-Refundable Items: Airline tickets, hotels, pre-paid car rentals, vacation packages, and service fees are generally non-refundable after 24 hours of booking.
Refund Eligibility: Refund requests will only be considered if you are not classified as a "no show" (most "no show" bookings are ineligible for refunds).
Refund Processing Time: The time taken to process refunds varies depending on the circumstances and we cannot assure you with any specific time limit.
Sequential Processing: Refund requests are handled in the order they are received.
Confirmation Email: You will receive a confirmation email once your refund request has been processed and approved.
Supplier Penalties: Suppliers may impose penalties for refunds, which will be deducted from the refunded amount.
Refund Timeline: The entire refund process, from the submission of your request to receiving credit on your statement, may take approximately 60-90 days.
Service Fees: Airwayy may charge a post-ticketing service fee for processing refunds, where applicable.
Additional Terms: Additional terms and conditions may apply depending on the specific circumstances of your booking.
By using Airwayy.com and availing of our services, you acknowledge and agree to abide by the above cancellation and refund policies.